Terms & Conditions
Terms & Conditions
1. General InformationThis website is operated by Penguin. Throughout the site, the terms “we,” “us,” and “our” refer to Penguin. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.
2. EligibilityYou must be at least 18 years old or have permission from a parent or guardian to use this website. By agreeing to these terms, you represent that you meet these requirements.
3. Orders and Payments
All orders are subject to availability and confirmation of payment.
We reserve the right to refuse or cancel any order at our discretion.
4. Shipping and Delivery
Shipping times vary based on your location. Estimated delivery times are provided at checkout.
We are not responsible for delays caused by carriers or customs.
Risk of loss and title for items pass to you upon delivery.
5. Returns and Exchanges
We accept returns within 5 to 7 days of delivery. Items must be unused and in original condition.
Refunds will be processed once the returned item is inspected.
Customers are responsible for return shipping costs unless the item is defective.
6. Intellectual PropertyAll content, including images, text, and logos, is the property of Penguin and may not be used without our written permission.
7. Limitation of LiabilityWe are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
8. Privacy PolicyYour privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Changes to TermsWe reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting.
10. Contact InformationFor any questions about these Terms and Conditions, please contact us.